About US

Contact Us

Thank you for visiting our store! We are committed to providing high-quality products and excellent customer service. If you have any questions, concerns, or need assistance, please don’t hesitate to reach out to us. Our team is always ready to help.

How to Reach Us

📧 Email: For inquiries related to products, orders, or general support, you can email us at hanzhongapuer@gmail.com. We strive to respond to all emails within 24-48 hours.

📱 WhatsApp: Need quick assistance? Send us a message on WhatsApp at +44 7907 243770. Our support team is available to chat and answer your questions as soon as possible.

🌐 Website Support: If you need help with placing an order, tracking your shipment, or understanding our policies, you can find detailed information on our website at https://diryxon.shop.

Frequently Asked Questions (FAQ)

Before reaching out, you might find the answers you need in our FAQ section on the website. We cover topics such as order processing, shipping, returns, and product details.

Order & Shipping Inquiries

If you have placed an order and need updates on its status, please provide your order number when contacting us.
Shipping times vary depending on location and carrier delays. Tracking details will be sent via email once your order is dispatched.

Returns & Refunds

If you have received a damaged or incorrect product, please contact us immediately with photos for verification.
For refund requests, refer to our return policy on the website and ensure the product is unused and in its original packaging.

Business & Wholesale Inquiries

If you are interested in bulk purchases or business partnerships, we would love to hear from you. Send us an email with your request, and we will get back to you with pricing and availability details.

Customer Support Hours

Our support team operates Monday to Friday, and we aim to respond as quickly as possible. If you contact us outside of our working hours, we will get back to you on the next business day.

We appreciate your trust and support. If you have any questions, don’t hesitate to contact us. We look forward to serving you! 😊